If you are still having trouble, please contact our customer service department at 1-800-DIRECTV (1-80). Having Trouble With Directv? Call Customer Service At 1-800-directv. The DIRECTV app must be closed and restarted. Check to see if the device’s software has received a new update. It is recommended that you install and restart the device if an update is available. To resolve a picture issue, restart your device or check to ensure that your TV is not in standby or screensaver mode.Ĭheck the app store to see if there is an update for your app. If your internet speed is slow, you can reduce the number of devices on your network or upgrade to a faster package. How To Fix Your Directv Buffering IssuesĪlthough buffering your DirecTV can be frustrating, there are some things you can do to alleviate it. If your DirecTV constantly buffering, you should double-check the settings to see if there are any updates available. Your wireless internet package may need to be updated to handle your growing number of smart devices. If your other device does not work, you may be experiencing a problem with your network. The first thing you should do is ensure that the problem with the internet is not with your television.
There are four reasons why your television may be buffering frequently. It is likely that you are wondering why your DirecTV is buffering so frequently, as well as what can be done to resolve it. Start DIRECTV STREAM on your mobile device or television and then close the app. The gateway or router must be plugged in before it can power up. Plug in your router or gateway and it will shut down. If it is not working, you may need to restart the device or router. Check your cables for any necessary updates and double-check your device’s performance to ensure it is working properly. It could be as simple as loose cables or a need for new software updates. The sudden shutdown of a DirecTV stream is frequently the result of a variety of issues. Explain what steps should you take if you believe your problem is due to troubleshooting issues. We’ll go over in greater detail what types of problems can cause your device to shut down in our guide below. It could be anything from a loose cable to a bad wifi connection. In addition to a number of other factors, there are a number of other issues that could cause your DirecTV streaming to stop working. Check to see if your DIRECTV STREAM device is receiving software updates. Use an Ethernet cable instead of Wi-Fi to connect to your DIRECTV STREAM device. To begin, press the Home button, then Settings > Help > Troubleshooting > Run Network Diagnostics.
By using your remote, you can test the strength of your Wi-Fi® or internet connection.
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